FAQ

Who are you?
Glad to meet you! We are Savage way LLo Inspirational organization. Our mission to give our customers the chance to buy high-quality products such as Sweat Shirts, Hoodies, T-Shirts, Mugs, Hardcover NoteBooks all from one place. Our goal is to make sure that everyone has access to safe, reliable, and innovative products, for a price that will leave you jumping with joy and of a quality that won’t leave you wishing for more! And To spread positivity, hope and empowerment through affirmative, motivational and inspirational clothing.

What are the shipping and delivery times?
We ship directly from multiple warehouses as soon as the order is processed.

If we are experiencing a high volume of orders, shipments may be delayed by a couple of days. Therefore, please allow additional days in transit for delivery. In rare cases, if there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Delivery times to the US usually take 2-6 business days.

How can I track my package?
Once your package has been shipped, a tracking number will appear on your order details. You will receive an email with the tracking number. You can track your package using the shipping company’s website with your tracking number (for example UPS, USPS, etc.) – or by using universal tracking websites like 17track.net.

What happens if the estimated delivery time passed and I still did not receive my order?
Please contact us with your order number ASAP so that we can check and boost the delivery process. You can email us at customerservice@motivate2inspire.info or by using the Contact Us page https://motivate2inspire1.myshopify.com/pages/contact

What do I do if my product arrived damaged?
If you receive damaged merchandise, please take a picture and email us the picture at customerservice@motivate2inspire.info right away. We will only replace damaged goods within 48 hours of receiving your order.

Can I return my product for a refund?
Sure! We have a 30 day return policy, which means you have 30 days after receiving your item to request a return.

To start a return, you can contact us at customerservice@motivate2inspire.info, or using our Contact Us https://motivate2inspire1.myshopify.com/pages/contact page.
Your refund will be automatically processed as soon as the order returns to our warehouse.

What products do you offer in your Shopify store?
We offer a variety of products including sweatshirts, t-shirts, hoodies, mugs, and hardcover notebooks, all designed with unique and stylish prints.

How can I choose the right size for apparel items?
To ensure the perfect fit, please refer to our size guide available on each product page. It provides detailed information on measurements to help you make an informed decision.

Are your products ethically sourced and environmentally friendly?
Yes, we prioritize ethical sourcing and environmentally friendly practices. Our products are made with care, using materials that meet high ethical and sustainability standards.

Do you offer international shipping?
Absolutely! We provide international shipping to bring our stylish and comfortable products to customers around the world. Shipping rates and delivery times may vary, so check our shipping policies for more details.

Can I return or exchange a product if it doesn't meet my expectations?
Yes, we have a hassle-free return and exchange policy. If you're not satisfied with your purchase, please contact our customer service within 30 days of receiving your order for assistance.

Are your mugs dishwasher and microwave safe?
Yes, our mugs are designed to be both dishwasher and microwave safe. However, for longevity, we recommend handwashing to preserve the quality of the print.

Do you offer customization or personalization options for your products?
Currently, we do not offer customization or personalization services. However, we continually update our product offerings, so stay tuned for any changes or additions.

What payment methods do you accept?
We accept various payment methods, including major credit cards and popular online payment platforms. You can find the full list of accepted payment methods during the checkout process.

How can I stay updated on new product releases and promotions?
To stay in the loop on new arrivals, promotions, and exclusive offers, subscribe to our newsletter. You can find the option to subscribe at the bottom of our website. Additionally, follow us on social media for real-time updates and sneak peeks.